In your work role, you may need a few tips to get the most out of your customers to provide the support you know your customers want. This course will give you the skills and knowledge to identify customer needs, deliver and monitor customer service and identify improvements in the provision of customer service. BSBCUS301 Deliver and monitor a service to customers

Katoomba Centre on Saturday Weekends

Beginning 9/3/2019 from 10:00:00 to 16:00:00

for 1 Day

$114

Topics Covered include:

Identify customer needs Deliver a service to customers Monitor and report on service delivery

Course Outcome

BSBCUS301 Deliver and monitor a service to customers.

On the first session bring

Pen and paper

and purchase during the course

Special Issues To Note

Workshop, No Concession

26DELW119