Customer Service Guarantee
Nepean Community College has been awarded the ACE Endorsed Quality Award. We are committed to the provision of quality education and business training services. If at the completion of your training program you consider that the course did not cover the advertised content, please inform the College Principal in writing.
If you feel the College has been unjust and not acted in good faith in any issue including assessment, enrolment and course delivery, please address your concerns in the first instance to your Centre Coordinator or Program Manager. If you fell the matter remains unresolved you are encouraged to contact the Principal. In turn the Principal has the opportuntiy to take matters to the College Council as required.
Evaluation
At
some stage during a course your tutor will ask you to complete an evaluation
form. Your feedback is important to us. Evaluation forms may be handed to
your tutor or sent in direct o the College office.
Recognition of Qualifications
Nepean
Community
College recognises the AQF qualifications and Statements of Attainment
issued by other Recognised Training Organisations throughout Australia.Recognition
of Prior Learning (RPL)Nepean Community College recognises that adults
in
the community have achieved skills, knowledge and competence through a variety
of life experiences. Therefore, it is an important part of our provision
of
accredited vocational education and training to offer recognition of these
competencies through Credit Transfer
VET Section Certificates
Appropriate qualifications are issued for accredited
courses, when a student has successfully demonstrated the competencies within
a course and after assessment by a tutor determining that the competency
standards have been achieved.For general or non accredited courses a “statement
of attendance” is available. To qualify, a student must attend 75%
of the course and demonstrate to the tutor a sufficient depth of knowledge
and
subject skills.
Access to College Information
Contact Information collected by the College is used purely to communicate
with you.
Statistical data is collected for compliance with State and National Government
requiremetns and
is provided anonymoulsy with out links to your contact information.
Your information is yours and the College will make availble information collected
from you on request.
Legislative Compliance
The College’s activities are governed by compliance with a range of legislative
frameworks:
Key among these are:
Children & Young Persons (Care and Protection
Act) 1988.
Disability Services Standards 2005
NSW Vocational Education and Training Act 1990
For a comprehensive list of governning legislation please refer to our web
site.