Online Penrith

Learn the skills and knowledge required to work effectively in business environments. It includes identifying and working to organisational standards, managing workload and working as part of a team.

Work effectively in business environments

Learn how to utilise the most common Microsoft Office programs: Word, Excel, PowerPoint and Publisher.
This is ideal for the beginner and/or people who would like to get a better understanding of how these programs work. Basic computer experience is essential. This course is delivered in a blend of face-to-face and self-paced online learning to develop the skills and knowledge required.

Computers : Office Skill Set

Learn to select and use software and organise electronic information and data.

Use business software applications

Use spreadsheet software to complete business tasks and produce complex documents.

Design and produce complex spreadsheets

Gain the skills to implement time management processes to organise and complete work tasks. It also addresses skills and knowledge to seek and review feedback for performance improvement regarding time management and use technology appropriate to the task.

Plan and apply time management

Gain the knowledge to deliver aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products, and processing customer feedback.

Deliver a service to customers

Develop the skills to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation.

Organise business meetings

Give yourself the professional edge by gaining an accredited qualification in business services. This comprehensive course is designed to give you a wide range of specialised skills that will ensure you are an asset to any business team.

Certificate III in Business - BSB30120

Learn to work co-operatively with others and deal effectively with issues, problems and conflict.

Work effectively with others

Learn to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders.

8 weeks
Location:	Online Penrith
Cost:	$

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Work effectively in business environments

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