Work Life
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Work Life

Use business software applications

Learn to select and use software and organise electronic information and data.

Work Life

Introductory Business Skills

Not sure if the business world is for you? Take this introductory course to learn how to contribute to the health and safety of yourself and others, produce digital text documents and deliver and monitor a service to customers.

Work Life

Use business resources

Gain the skills and knowledge required to identify, use and maintain resources to complete a variety of tasks under direct supervision.

Work Life

Work effectively with others

Learn to work co-operatively with others and deal effectively with issues, problems and conflict.

Work Life

Work effectively in business environments

Learn the skills and knowledge required to work effectively in business environments. It includes identifying and working to organisational standards, managing workload and working as part of a team.

Work Life

Develop personal work priorities

Discover how to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.

Work Life

Develop and apply thinking and problem solving skills

Discover how to solve problems, develop questions and respond to feedback on questions on workplace issues.

Work Life

Develop and present business proposals

Learn to research the viability of ideas for business opportunities and develop and present proposals for viable options in formats suiting a range of stakeholders.

Work Life

Deliver a service to customers

Gain the knowledge to deliver aspects of customer service at an introductory level. It includes creating a relationship with customers, identifying their needs, delivering services or products, and processing customer feedback.

Work Life

Create electronic presentations

Gain the skills and knowledge required to design and produce electronic presentations using various applications and platforms.